Fix PDF Printer missing after Adobe Acrobat or Reader installation on Windows 64-Bit

If you have installed Adobe Acrobat or Adobe Reader on a Windows 64-bit OS, you may notice that the Adobe PDF printer has not been installed. During the installation you may have received an error with this message “Printer driver was not installed. Operation could not be completed (error0x00000002).”

Table of Contents

Solution 1: Repair the Acrobat installation using the option in the Help menu.

Solution 2: Uninstall and then re-install Acrobat/Reader on your Windows OS.

Solution 3: Manually install the PDF Printer

Step 1: Click Start > Control Panel > Devices and Printers

Step 2: Select Add a printer

Step 3: Select Add a local printer

Step 4: Check Use an existing port and select Documents\*.pdf (Adobe PDF) from the drop down. Click Next

Step 5: Click the Have Disk… button

Step 6: Click the Browse… button

Step 7: Navigate to C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF

Step 8: Select AdobePDF.inf from the list, then click the OK button

Step 9: You will see many Adobe PDF Converters in the list, however count six down from the top and click Next (you may need to try this numerous times to find the correct Converter from the list that works with your version of Windows)

Step 10: Name your printer, e.g. Adobe PDF

Step 11: Follow the rest of the prompts and your PDF printer should now be installed correctly

If you are later prompted for the ADPDF9.PPD file, it can be found in the C:\Program Files\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\ folders.